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Ping An’s Risk Reduction Initiative: Redefining Insurance as a Safety Net

by changzheng36

Innovative Technologies and Collaborative Efforts Enhance Disaster Prevention Nationwide

On May 16, safety experts at the Greater Bay Area Risk Reduction Innovation Center in Dongguan demonstrated an “AI Three-Level Management System,” remotely instructing a construction worker to wear a safety helmet at a residential site. The same day witnessed the launch of both the Earthquake Knowledge and Disaster Prevention Guide and Ping An’s “Catastrophic Earthquake Model” in Lanzhou, Gansu Province.

These events marked Ping An Property & Casualty Insurance Company’s nationwide campaign to promote disaster prevention awareness during China’s National Disaster Prevention and Reduction Week. Through diverse activities, the company aims to strengthen public preparedness against natural calamities.

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The Paradigm Shift: From Claims Settlement to Risk Prevention

The insurance industry is undergoing fundamental transformation as societal needs evolve. Ping An P&C has pioneered a risk reduction model that leverages technology to shift insurance from passive claims compensation to proactive disaster prevention and emergency response – redefining the value proposition of insurance coverage.

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“Customer-centricity remains our unwavering principle,” emphasized Xu Hua, Assistant General Manager of Ping An P&C. “For 37 years, we’ve dedicated ourselves to studying, quantifying, and managing risks. Our disaster prevention initiatives create genuine value by addressing core customer needs.”

AI Sentinels: Safeguarding Small-Scale Construction Projects

Minor construction projects – renovations, residential builds, or rooftop waterproofing – account for numerous workplace accidents. Defined as projects under 1 million yuan investment or 500 square meters, these “small-scale projects” present unique safety challenges due to their transient nature and widespread distribution.

Focusing on accident prevention, Ping An established the Greater Bay Area Risk Reduction Innovation Center. This technological nerve center integrates AI, IoT, and satellite imaging to create an intelligent monitoring network that identifies hazards in real-time.

The Three-Tiered AI Safety System

AI Surveillance: Smart cameras detect 22 types of worksite hazards (e.g., absent helmets, faulty scaffolding) with automated alerts
Remote Intervention: Center experts conduct real-time interventions via loudspeakers or AI calls
On-Site Resolution: High-risk cases trigger field inspections by construction specialists, with escalation to authorities when necessary

During its six-month pilot, the system achieved remarkable results: 3,700+ AI warnings, 445 remote interventions, and 128 on-site inspections – each representing a potential accident prevented.

Collaborative Risk Mitigation: Weaving a Nationwide Safety Network

Ping An’s risk reduction strategy combines cross-sector partnerships with technological innovation:

Strategic Alliances

  • Partnered with 20+ organizations including Dongguan Safety Association and China Mobile
  • Collaborated with regulatory bodies under China’s National Financial Regulatory Administration
  • Worked with construction institutes to standardize AI monitoring protocols

Technological Infrastructure

The proprietary “Eagle Eye System” features:

  • Digital risk mapping for 10+ disaster types
  • Precision early-warning capabilities for 20 hazards
  • Advanced modeling for earthquakes, typhoons, and floods

Risk Reduction in Action: Nationwide Applications

Fujian: Connected electrical fire detectors in textile factories prevented potential fires through instant alerts
Shenzhen: IoT gas leak detectors in restaurants automatically shut valves during emergencies
Sichuan: Interactive disaster prevention exhibits engaged communities during Safety Week

By integrating professional risk management with social governance, Ping An continues contributing to national safety infrastructure – transforming insurance from financial protection into active guardianship of societal wellbeing.

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